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#1 Rated Heavy Duty Cleanup Company in New York
ABOUT OUR COMPANY
Hoarders 911 is an award winning heavy duty cleaning company, that provides hoarders and their families with compassionate, discrete and comprehensive services. With nearly 3 decades of experience, there’s no mess we haven’t seen. We understand the needs, fears, and mentality of hoarders; and have a solution for each type of hoarding condition. In fact, over the years, we created our own classifications, and pioneered our own method, known as our 7 Step Solution, which is tailored to the individual client. Often times, a hoarder’s home poses a public threat, such as infestation, fire hazard, or building damage, and police or social services will step in. We are available 24/7 for all types of emergencies.
Hoarding is a mental health issue known as disposophobia, or fear of disposing of one’s items. Our company has been working with hoarders and their families well before hoarding was even classified as a mental disorder by the Department of Health. Our team cleaned up the dust at Ground Zero, following the devastation of 9/11 terror attacks that hit New York in 2001. We are available 24/7 for all types of hoarding and cleaning disasters. Our goal is to help those struggling with hoarding disorders, from mild to severe, to declutter and have a fresh start. Helping them recover and start fresh is our “Why?”
Starting from a humble beginning as a cleaner herself, Nicole Levine founded Hoarders 911 and it’s 5 sister companies.
Ms. Levine leads the digital team with her creative vision, and is responsible for developing effective marketing strategies
Cindy manages day to day operations working closely together with our contracted long term care managed providers
Hanan oversees the day to day service operations and works directly in the field with our team doing project management.
As the HCH Customer Care Executive, Dona oversees the directing of all client inquiries to the proper channels in a timely fashion.
Mr. Shapiro serves as the Director of Global and Domestic Logistics Inbound Area Manager, Outbound Area Manager.
In her capacity as administrator, Iris oversees and supervises on site personnel, data and financial management.
Denise works closely with our customer support team to ensure that all clients receive the proper attention in a timely fashion.
We are proud to always find the best solutions for our clients.
We take your privacy seriously in every step of the way.
We believe caring makes a difference
We respect you and your home, always.
We are available nights, weekends, and 24 hours a day, 7 days a week, to help you recover and get the home restored again quickly
Our staff is compassionate, respectful, and ready to restore your home. We are here to help you, not judge you
We arrive in unmarked cars and without a uniform because neighbors do not need to know the purpose of our visit
Discreet Clutter Removal: We have a special method for clutter removal so that when we take out the junk, it is done discreetly
With nearly 3 decades of experience, we have seen it all! There is no need to shy away from your mess with us